FAQ`s

In which countries is the UNGUATOR® - Technology available?

The manufacturer is pleased to inform pharmacists worldwide that distribution has been arranged on a wide scale. UNGUATOR® - products are available in Germany, Austria, Switzerland, Italy, Netherlands, Spain, Slovenia, Poland, Czech Republic, England, France, Belgium, USA, Canada, Australia, Korea, Japan, South East Asia. For local distribution, information is provided through the contact link.

Why has a new method of ointment preparation become necessary?

So far today, ointment preparations according to the GMP (Good Manufacturing Practice) standard are limited in pharmacies. It is important that a validation in the preparation of prescription ointments is guaranteed. Only with such validation will the quality and dependability of the product be reached. For one, the preparation with the conventional method of the mortar and pestle risks microbiotic contamination of the ointment. Secondly, ointments that are sold in the conventional jars, are contaminated with the finger and germs kill the effectiveness of the prescription

Are trial tests for purchase decisions necessary for pharmacists before implementing the UNGUATOR® - Technology?

Generally no. In almost all instances, the use of the UNGUATOR® -technology is specified to the preparation of various prescription ointments. We have experienced that approximately 95% of all ointment formulations sold in pharmacies can be guaranteed with the with the UNGUATOR® -equipment, as well as with the traditional ointment mill. Recommended preparations include:

> Suspension ointments
> Gels
> Emulsion ointments
> Waxes and hydrophilic ointments
> Pastes
> Crystalline substances, such as urea, can be added to the mixing jar, after being crushed down with the traditional mortar and pestle.

Are UNGUATOR® -jars reuseable?

It is advised that individual ointment preparations that are given to the patient, are disposed without the reuse or refill. The threat of germ contamination is too great for the new prescription ointment that is to be prepared in the recycled ointment container. For the mixing in UNGUATOR® -jars in larger quantities, the same container can be reused for the same ointment mixing process that is then dispensed into smaller ointment jars for sale to the patient.

Which UNGUATOR® jar sizes are most commonly used in the pharmacy?

The best selling sizes of ointment jars are generally 50ml and 100ml. Usually, these are the amounts in dosage that doctors prescribe to their patients for treating an infection or other illness.

Additionally, 300ml, 500ml and 1000ml jars are used more often in pharmacies for preparing the ointment in bulk, before dispensing into smaller jars with aid of the UNGUATOR® – coupling.

Which is the difference in use of mortar & pestle, ointment plate and UNGUATOR® - mixing system?

In Germany, appr. 50% of pharmacists use the UNGUATOR® – Technology for the preparation of prescription ointments. Neither, the mortar and pestle nor the ointment plate can even be compared with this new technology. The advantages of fast preparation, few, if any, germ contaminations or air intakes and no cleaning requirements have also convinced pharmacists worldwide. One reason for not choosing the UNGUATOR® – Technology by pharmacists has generally been the limited requirement of actually preparing prescription ointments. With the introduction of the short (ear and nose) and long (rectum and vagina) applicators for injection as well as varionozzles of 1, 2 and 4 mm the UNGUATOR® – Kruken have shown tremendously popular for various purposes.

How does the UNGUATOR® – Spindle work?

For the 300ml and 500ml ointment jars, the spindle serves as the tool to screw the sliding bottom to the very top. It is necessary to review the use of it in the operating manual, before penetrating the sliding bottom after the mixing process. This method of dispensing the ointment has proven very successful by pharmacists and should soon be introduced to the smaller containers as well.

Which lid colors are available?

In Germany, the color red and white stands for the pharmaceutical field and has therefore been chosen for the UNGUATOR® – jars.

The green lid has recently been introduced and all white ointment jars can be manufactured for certain bulk orders.

The material is a fully recyclable plastic and only available as such, guaranteeing the sealed vacuum and hygeneity affordable for a homogeneic prescription ointment.

Equipment

Currently, we have the following equipment available:

> UNGUATOR® - B/R, - e/s and -2000
> UNGUATOR® Assist Software
> Standard and disposable mixing blades
> Jars 15ml … 1000ml
> Dispensing spindle for 300ml and 500ml jars
> AirDynamic dispensing system with 300ml, 500ml, 1000ml jars
> Varionozzles 1, 2 and 4mm
> Applicators (long and short, with cap), coupling
> Bracket for UNGUATOR - B

The rpm for the UNGUATOR® -machines is set at min. 120 to max. 2500.

Usually, for preparations in pharmacies, the rpm has not been requested to be any lower than that.

FACTS:

As for the UNGUATOR® - jars, liquid as well as more solid ointments can be prepared, as the walls and specially designed seals from the moveable bottoms assist with the effect to keep jars from leakage.
In regards to the mixing blades, the average life of the standard mixer is expected to be no less than two years.